refund & returns

If you are not satisfied with your purchase, or made a purchase in error, please read our return policy thoroughly. After reading, please submit a request through the portal below to begin the return process.

CLICK HERE TO START RETURN PROCCESS

Everest Return Policy
Everest will accept return requests for eligible products in unused condition* within 7 days of the customer’s receipt of goods.

A restocking fee of £15 per order will be deducted from all refunds. Please note, the original shipping charges incurred at the time of purchase are non-refundable. 

Eligible return requests made between 8 and 30 days (not to exceed 30 days) after customer receipt of goods may qualify for a refund in the form of store credit only.

Return Process
Once your request has been submitted, a return shipping label* will be provided to you. Please ensure the returned goods are packaged carefully to avoid damage during transit. Once returned items are processed by the return and exchange department, all refunds will automatically be posted to the original method of payment within 7-10 business days of the return and exchange departments receipt of returned goods. 

Damaged, worn, dirty, or otherwise unsellable products will be declined by the returns department and a refund will not be issued for any products not in unused condition.

Final Sale Items
Microfiber watch pouches, NATO and Single Pass straps, tool kits, Bergeon tools, cleaning cloths, and spring bar purchases are final saleand cannot be returned for a refund or store credit.

*Return Shipping Labels will only be provided for residents of the USA. For returns or exchanges within other countries, the customer is responsible for all transit and shipping costs associated with the return.  

If you agree to the above listed terms,